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Signed in as:
filler@godaddy.com
Terms and Conditions
1. Introduction
Welcome to www.mrcchemshop.com, your trusted source for high-quality vehicle cleaning chemicals. By accessing and using this website, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our website.
2. Products and Services
We offer a range of chemical products designed for cleaning and washing vehicles. All products listed on the website are subject to availability and may be changed or discontinued at our discretion without prior notice.
3. Order Acceptance
Your order will be considered accepted when we send you an email confirming the shipment of your purchased products. Any errors in the order, including incorrect pricing or product description, will be corrected, and you will be notified.
4. Pricing
All prices are listed in euro and are inclusive of taxes. Please note that prices do not include shipping charges. Prices may change at any time without prior notice.
5. Shipping
We offer shipping to Ireland and the United Kingdom. Delivery times and charges will vary depending on the shipping destination. You will be provided with tracking details once your order is shipped.
6. Product Use
You agree to use the products purchased in accordance with the instructions provided on the product packaging or website. We are not liable for any damage caused by misuse or failure to follow safety guidelines.
7. Limitation of Liability
To the fullest extent permitted by law, we disclaim all liability for any damages, losses, or injuries resulting from the use or misuse of our products. Our maximum liability will not exceed the amount paid for the products.
8. Privacy and Security
We respect your privacy and are committed to protecting your personal data. Please refer to our Privacy Policy for more details on how we collect, store, and use your information.
9. Amendments to Terms
We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them regularly.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Ireland and any disputes will be resolved under the jurisdiction of the courts in Ireland.
Refund and Return Policy
1. General Return Policy
We strive to provide the highest quality products. If you are not satisfied with your purchase, you can return the product within 14 days from the date of receiving it for a refund or exchange, provided the product is unused, unopened, and in its original condition.
2. Non-returnable Items
Due to safety and hygiene reasons, certain items such as opened chemical products are not eligible for returns. If you received a defective or damaged item, please refer to our process below for assistance.
3. Refund Process
To request a return or refund, please contact our customer service team at mrccommercial@yahoo.com with your order number and details of the product. Once we approve the return, you will be provided with instructions for returning the product.
4. Refund Eligibility
Refunds will be issued to the original payment method once the returned product is received and inspected. Refunds will be processed within 14 business days after the return is confirmed. Shipping fees are non-refundable unless the return is due to a mistake on our part.
5. Defective or Damaged Products
If you receive a defective or damaged product, please contact us within 14 days of receiving the product with a description and photos of the issue. We will offer a replacement or full refund for defective products.
6. Shipping Costs
Customers are responsible for the return shipping costs unless the return is due to a mistake made by us, such as shipping the wrong product or a defective item. In such cases, we will cover the return shipping fees.
7. Exchanges
If you would like to exchange a product for another item, please follow the return process and place a new order for the replacement item. The return and refund will be processed according to the guidelines above.
Contact Us
If you have any questions or concerns about our products, returns, or any other matters, please contact us at mrccommercial@yahoo.com or 029 20050/ 085 2865186